Privacy Policy

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, book services, or interact with us.

1. Information We Collect

We collect personal information necessary to deliver our hair styling services, process bookings, and maintain safety standards. This includes:

 Contact Information: Name, email address, phone number, and physical address (required for travel/bridal packages).

 Booking & Appointment Details: Appointment dates, service history, and notes regarding bridal or large group party arrangements.

 Consultation & Health Records: Patch test records, hair allergy history, and scalp sensitivity information provided during mandatory pre-service consultations.

 Payment Data: Payment and deposit details processed securely at the time of booking.

2. How We Collect Your Data

We collect information directly from you through the following methods:

 Square Booking Platform: When you schedule an appointment or pay a deposit online.

 In-Person & Pre-Service Forms: During consultation sessions or when completing mandatory patch testing.

 Direct Communication: When you reach out via text, phone, or email regarding services or wedding packages.

3. How We Use Your Information

Your data is used strictly for legitimate business and service delivery purposes, including:

 Managing and confirming your salon, travel, or bridal appointments.

 Sending automated appointment reminder notifications via text or email (we do not send marketing messages without explicit consent).

 Maintaining accurate client records for custom hair formulations, safety checks, and patch test verification.

 Processing payments and non-refundable deposits for group or bridal bookings.

4. Data Storage & Security

We take the security of your personal data seriously:

 All online bookings, contact details, and payment transactions are processed and stored securely via Square, which uses standard encryption and robust security protocols.

 Consultation records and patch test results are stored securely and accessed only by authorized personnel.

 We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Sharing Your Data

We only share your information with trusted third-party service providers (such as Square) necessary to operate our scheduling and payment processing systems. These providers are bound by strict confidentiality and security standards. We may also disclose information if required to do so by law.

6. Your Data Rights

Depending on your local regulations, you have the following rights regarding your personal information:

 Access: Request a copy of the personal data we hold about you.

 Correction: Request that we correct or update any inaccurate information.

 Deletion: Request that we delete your personal data (subject to legal or record-keeping obligations, such as health/safety logs or tax records).

To exercise any of these rights, please contact us directly.

7. Updates to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our business operations, booking procedures, or legal obligations. The updated version will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out via our website contact form or directly through our booking channel.